Is the SYNC Connected Navigation subscription refundable?
SYNC®* Connected Navigation** and Connected Built-In Navigation services are non-refundable.
Additional Information
What are SYNC 4 Navigation options?
How do I renew my Connected Navigation service?
*Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.
**Services require SYNC®4 or newer, activation through FordPass® App (subject to FordPass Terms), modem activation, and a Connected Navigation service plan. Equipped vehicles come with either a 90-day or up to 3-year Connected Navigation trial from new vehicle warranty start date, after which purchase is required. Connected service and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features.Connected service and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features.
FordPass App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.